TERMS OF USE AND CONDITIONS OF SALE

Loeffler Randall, Inc.

Thank you for visiting our website, loefflerrandall.com (“Website”). Loeffler Randall, Inc. (“LR”) provides content, services, and products on our Website subject to the following conditions.

Your Acceptance of These Terms. By creating an account, placing an order, or otherwise indicating your acceptance (for example, by clicking “I agree” or checking a box at account registration or checkout), you agree to these Terms of Use and Conditions of Sale. Where such an affirmative acceptance mechanism is presented to you, your acceptance is confirmed at that point. Your continued use of the Website also constitutes acceptance of these Terms. Please read them carefully. If you do not agree with our Terms of Use and Conditions of Sale, please do not use our Website.

I. GENERAL

This Website is owned and operated by Loeffler Randall, Inc., a New York company with an address at 588 Broadway, 12th Floor, New York, NY 10012.

Our Website is directed to customers in the United States and the United Kingdom. These Terms are our general terms of use and conditions of sale. If you are purchasing as a consumer in the United Kingdom, the Additional Terms for United Kingdom Customers section at the end of these Terms also applies to you and, to the extent of any conflict, overrides the corresponding provisions above.

II. OTHER SITE POLICIES REGARDING YOUR PRIVACY AND TERMS OF SALE

Please review our Privacy Policy and Customer Service Policies which are incorporated by reference into these Terms of Use and Conditions of Sale (together “Website Policies”). All of our Website Policies apply to your visits to our Website, as well as all purchases from our Website. If there is a conflict between these Terms and our Privacy Policy with respect to the collection, processing, or disclosure of your personal information, the Privacy Policy controls.

This Website is hosted on the Shopify platform. When you use this Website, Shopify processes and stores certain personal information in accordance with its own terms. For details on how we and Shopify handle your data, please see our Privacy Policy.

III. LICENSE AND SITE ACCESS

loefflerrandall.com grants visitors to our Website a limited, non-exclusive, and non-transferable license to access, visit, and make personal use of the contents of our Website, but not to download any portion of the Website. The limited license does not permit your resale or commercial use of our Website, nor does it permit you to collect or use our product listings, descriptions, or prices included therein, nor does it permit any derivative use of our Website. You may not use framing techniques, meta tags, or similar technologies with respect to the Website, our trademarks, or other proprietary information.

This limited license is terminated upon any unauthorized use of our Website. You are responsible for any damages or other harm arising out of your unauthorized use of our Website and its content. Loeffler Randall, Inc. will not be liable for any use of the Website and its content made by you which violates applicable laws and regulations, and our Website Policies.

IV. ESTABLISHING AN ACCOUNT

We do not sell products or services for purchase by children. If you are under 18, or under the age of majority in your state, you may only purchase products or services from our Website with the consent of a parent or guardian. You must establish an account with us in order to purchase products or services from our Website. In addition to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information. You agree to update your information when necessary to keep your account information current and accurate. You are responsible for strictly maintaining the confidentiality of your account information and password, and for restricting access to such information and to your computer. You agree to be responsible for all activities that occur under your account or password.

For information about how we collect, use, and disclose the personal information associated with your account, please review our Privacy Policy.

V. ACCEPTANCE OF YOUR ORDER

Upon your placement of an order through our Website, we will send you an email providing details of your purchase. Acceptance of an order is not complete until the order has been packed for shipment. A transaction contract is completed upon our dispatch of an order for shipment, at which time we will send you an email confirming shipment and provide tracking information. This transaction contract is completed in the State of New York.

VI. PAYMENT

loefflerrandall.com accepts payment made by Visa, MasterCard, American Express, and any other methods advertised on our Website. Payment will be charged at the time an order is placed. If an item is out of stock and is not expected to become available, customers will be notified by email and will not be charged. All payment transactions on this website are processed by a secure online payment agent that encrypts your credit card details in a secure hosted environment.

VII. ORDER TRACKING

Login to your account and view “Order History” to track the status of your order and shipping details.

VIII. RETURNS, EXCHANGES, GIFT RETURNS, REFUNDS, AND LATE RETURNS

Login to your account and view “Order History” to track the status of your order and shipping details. For detailed information about our return policies, please contact Customer Service at service@loefflerrandall.com.

IX. PERSONAL USE

Products offered for sale through our Website are only for personal use, and not for resale. By placing an order through our Website, you certify that you are purchasing our products for your personal use only and not for resale. We reserve the right to refuse orders which we reasonably believe are intended for resale.

X. PRICING

Prices listed on our Website do not include sales tax. We are required by law to charge sales tax in applicable jurisdictions. Any sales tax charged will be calculated and displayed for your approval prior to final confirmation of your order.

XI. FINAL SALE

All items marked final sale on our website are considered non-returnable under any circumstances and not eligible for refund, exchange, or store credit regardless of size. These items cannot be authorized for return under any circumstances. In the event that we receive a return marked “Final Sale,” the item will be returned to sender without refund. Gift Card purchases are also final sale and cannot be returned for a refund. Gift Cards are valid for 12 months from the date of issue.

XII. COPYRIGHT

All content on our Website, including but not limited to images, product descriptions, drawings, figures, logos, menus, webpages, graphics, colors, fonts, schemes, layouts, processes, functions, and software (collectively “Content”) is the property of Loeffler Randall and is protected by domestic and international copyright and other intellectual property laws. Publication, reproduction, distribution, or modification of our Content, in whole or in part, is forbidden without the express written consent of Loeffler Randall.

If you believe that your work has been infringed by use or depiction on our Website, please contact our copyright agent by email at service@loefflerrandall.com. So that we can properly evaluate your claim, please include the following:

(i)        A description of the work that you claim has been infringed;

(ii)      A description of the allegedly infringing material on our Website;

(iii)   A statement that you are either the copyright owner or authorized to act on behalf of the copyright owner; and

(iv)    Your name, address, telephone number, and email address.

XIII. TRADEMARK

Loeffler Randall and loefflerrandall.com (collectively “Marks”) are registered trademarks, trademarks, or trade dress of Loeffler Randall in the United States and/or other countries. Except with prior written approval, Loeffler Randall does not give permission to use the Marks in connection with any product or service. The Marks may not be copied, imitated, or used, in whole or in part, without Loeffler Randall, Inc.’s prior written consent. All other trademarks not owned by Loeffler Randall, Inc. that appear on this site are the property of their respective owners and are used with permission.

XIV. DISCLAIMERS

Loeffler Randall makes no representation or warranty of any kind, including the warranty of merchantability, fitness for a particular purpose, reliability, accuracy, non-infringement and the like, in connection with the use of our Website. The Website is provided by Loeffler Randall on an “As Is” and “As Available” basis. We make no warranty or representation that our Website will be continuous, uninterrupted, timely, secure, or error-free. From time to time, our Website may be unavailable due to maintenance or other reasons. Loeffler Randall makes no representations that our Website or sites that may be linked to it or from it are free from error. You agree that we shall not be responsible for any defect, delay in transmission, deletion, error, or interruption of transactions or communications. You expressly agree that your use of our Website is at your sole risk. Loeffler Randall will not be responsible for any technical malfunctions or other problems with any computer system, servers, or communication provider, software, or failures resulting from technical problems or Internet traffic congestion, including injury or damage to your computer, or other hardware or software related to or resulting from using or visiting our Website. Loeffler Randall cannot guarantee that the use of our Website, our servers, or e-mail sent from our Website will be free of viruses or other harmful components.

XV. LIMITATIONS ON LIABILITY

Loeffler Randall will not be liable for any direct, indirect, consequential, incidental, special, or punitive damages arising out of or relating to: (i) your use of our Website; (ii) your use of any site linked to or from our Website; (iii) information made available to you on or through our Website; (iv) or in connection with the purchase or use of any other products or services. YOU EXPRESSLY AGREE THAT LOEFFLER RANDALL (INCLUDING ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES AND AGENTS) SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOST PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF LOEFFLER RANDALL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES) ARISING OUT OF OR IN CONNECTION WITH OUR WEBSITE, INCLUDING WITHOUT LIMITATION, ITS TERMINATION OR SUSPENSION, YOUR ACCOUNT, OR THIS AGREEMENT. IN NO EVENT WILL LOEFFLER RANDALL, INC.’S TOTAL CUMULATIVE DAMAGES EXCEED ONE HUNDRED DOLLARS ($100.00). If any problems arise with our Website or its Content, you agree that your only remedy is to stop using our Website. If you have any problems with products or services purchased through our Website, then you agree that your only remedy is an exchange or refund of your purchase price in accordance with our Return Policy.

XVI. INDEMNIFICATION

By purchasing products or services from our Website, you agree to indemnify and otherwise hold harmless Loeffler Randall, its officers, directors, shareholders, employees and agents from any direct, indirect, incidental, special, consequential or exemplary damages arising out of or relating to your use of our Website, including, but not limited to your breach of our Website Policies.

XVII. LINKING TO THIS SITE

Except with our prior written consent, you may not create or maintain a link from another website to our Website. If we do permit a link, you agree to comply with all applicable laws and regulations. Please contact us at service@loefflerrandall.com if you are interested in linking to our Website.

XVIII. GOVERNING LAW; JURISDICTION; STATUTE OF LIMITATIONS

This agreement will be governed by and interpreted in accordance with the laws of the State of New York, without regard to conflict of laws principles. Any legal action arising out of or relating to Website Policies must be commenced within one year from the date the cause of action accrued, and will be subject to the exclusive jurisdiction of the state or federal courts located in New York County, State of New York, and you hereby consent to the personal jurisdiction of these courts.

XIX. SEVERABILITY

If any provision of our Website Policies is found to be unenforceable, all other provisions will remain in full force.

XX. ADA COMPLIANCE

Loeffler Randall is committed to ensuring all individuals with disabilities can access all products and services offered on www.loefflerrandall.com. If you are having trouble accessing www.loefflerrandall.com, please contact Customer Service at service@loefflerrandall.com for assistance with the website. Thank you for your support while we work to become ADA compliant.

XXI. YOUR PRIVACY RIGHTS

For information about your privacy rights, the personal information we collect, how we use it, and your choices regarding that information, please review our Privacy Policy. To exercise your privacy rights, including opting out of the sale or sharing of your personal information, you may use the “Your Privacy Choices” / “Do Not Sell or Share My Personal Information” link in our website footer, or contact us at service@loefflerrandall.com.

XXII. CONTACT INFORMATION

We strive to provide an enjoyable shopping experience through our Website. Should you ever have questions about our Website Policies, please send an email to service@loefflerrandall.com. If you need assistance regarding order status, shipping, returns, or refunds, please login to your account and select “Order Status,” which should provide all current information. If you still have questions or concerns, please contact us at service@loefflerrandall.com.

XXIII. Loeffler Randall Mobile Message Program Terms and Conditions

Last updated: 30th September 2026

The Loeffler Randall mobile message program (the "Program") is operated by Loeffler Randall Inc. (“Loeffler Randall”, “we”, or “us”). Your use of the Program constitutes your agreement to these terms and conditions (“Mobile Terms of Service”) and Privacy Policy (the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may modify or cancel the Program or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms of Service at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

User Opt In

The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrolment forms. By consenting to Loeffler Randall’s SMS/text messaging Program, you agree to receive recurring SMS/text messages from and on behalf of Loeffler Randall through your wireless provider to the mobile number you provided. Text messages may be sent using an automatic telephone dialing system or other technology. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialler, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialler”). Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Loeffler Randall. Your participation in this program is completely voluntary.

User Opt Out

You may opt-out of the Program at any time. Reply the single keyword command STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT (or if French speaking - ARRET, DESABONNER, ANNULER, or FIN) or click the unsubscribe link (where available) in any text message to opt out of the Program. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

You understand and agree that the foregoing options are the only reasonable methods of opting out. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that alter, change, or modify the STOP, STOPALL, UNSUBSCRIBE, CANCEL, END or QUIT (or if French speaking - ARRET, DESABONNER, ANNULER, or FIN) keyword commands, such as the use of different spellings or the addition of other words or phrases to the command, and agree that Loeffler Randall and its service providers will have no liability for failing to honor such requests. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

If you have subscribed to other Loeffler Randall mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Program support or assistance, reply HELP or service@loefflerrandall.com.

We may change any short code or telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

Program Description:

Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing, promotion, payment, delivery and sale of Designer women's footwear, handbags, and accessories. Messages may include checkout reminders.

Cost and Frequency:

Message and data rates may apply. We do not charge for the Program, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

Message frequency varies. You agree to receive messages periodically at Our discretion. Daily, weekly, and monthly message frequency will vary. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.

Our Disclaimer of Warranty:

The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program.

Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. The wireless carriers supported by the Program are not liable for delayed or undelivered messages.

You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Program.

Participant Requirements:

You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction:

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content:

You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes:

• Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity;
• Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age;
• Pirated computer programs, viruses, worms, Trojan horses, or other harmful code;
• Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received;
• Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and
• Any sensitive or special category personal data including racial or ethnic origin data, political opinions data, religious or philosophical belief data, trade union membership data, genetic or biometric data (for the purpose of uniquely identifying a natural person), health data and sex life or sexual orientation data
• Any personal data of people aged under 18 without parental consent.
• Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution (SMS recipients in the USA only): In the event that there is a dispute, claim, or controversy between you and Us, or between you and Klaviyo_oauth or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in New York, New York before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which Loeffler Randall's principal place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration.

THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY VIA ARBITRATION AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. Further, unless both parties agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.

State Law:

Florida: We endeavor to comply with the Florida Telemarketing Act and the Florida Do Not Call Act as applicable to Florida residents. For purposes of compliance, you agree that we may assume that you are a Florida resident if, at the time of opt-in to Program, (1) your shipping address, as provided is located in Florida or (2) the area code for the phone number used to opt-into the Program is a Florida area code. You agree that the requirements of the Florida Telemarketing Act and the Florida Do Not Call Act do not apply to you, and you shall not assert that you are a Florida resident, if you do not meet either of these criteria or, in the alternative, do not affirmatively advise us in writing that you are a Florida resident by sending written notice to us. Insofar as you are a Florida resident, you agree that mobile messages sent by Us in direct response to mobile messages or requests from You (including but are not limited to response to Keywords, opt-in, help or stop requests and shipping notifications) shall not constitute a “telephonic sales call” or “commercial telephone solicitation phone call” for purposes of Florida Statutes Section 501 (including but not limited to sections 501.059 and 501.616), to the extent the law is otherwise relevant and applicable.

Washington: To the extent the law is relevant and applicable to the Program, we endeavor to comply with the commercial telephone solicitation requirements pursuant to the Revised Code of Washington (RCW) (including but not limited to sections 80.36.390, 19.158.040, 19.158.110 and 19.158) as applicable to Washington residents. For purposes of compliance, you agree that we may assume that you are a Washington resident if, at the time of opt-in to the Program, the area code for the phone number used to opt-into the Program is a Washington area code.

Oklahoma: We endeavor to comply with the Oklahoma Telephone Solicitation Act of 2022 as applicable to Oklahoma residents. For purposes of compliance, you agree that we may assume that you are an Oklahoma resident if, at the time of opt-in to the Program, the area code for the phone number used to opt-into the Program is an Oklahoma area code. You agree that the requirements of the Oklahoma Telephone Solicitation Act do not apply to you, and you shall not assert that you are an Oklahoma resident, if you do not meet the criteria or, in the alternative, do not affirmatively advise us in writing that you are an Oklahoma resident by sending written notice to Us. Insofar as you are an Oklahoma resident, you agree that mobile messages sent by Us in direct response to mobile messages or requests from You (including but are not limited to response to Keywords, opt-in, help or stop requests and shipping notifications) shall not constitute a “telephonic sales call” or “commercial telephone solicitation phone call” for purposes of Oklahoma Statutes Title 15 (including but not limited to sections 775C.1, 775C.2, 775C.3, 775C.4 and 775C.5), to the extent the law is otherwise relevant and applicable.

Miscellaneous:

You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy. We may share certain information with our service providers, including Klaviyo_oauth, as described in our Privacy Policy

XXIV. ADDITIONAL TERMS FOR UNITED KINGDOM CUSTOMERS

If you are purchasing as a consumer in the United Kingdom, the following terms apply to you and, to the extent of any conflict, override the corresponding provisions above.

Governing law and jurisdiction. These Terms (including for the avoidance of doubt any Website Policies) and any dispute or claim arising out of, or in connection with, them, their subject matter or formation (including non-contractual disputes or claims) will be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. This overrides the Governing Law; Jurisdiction; Statute of Limitations section above (including the one-year limitation period), which does not apply to UK consumers.

Pricing and tax. Prices listed on our Website include VAT. This overrides the Pricing section above.

Your statutory rights. If you are a consumer in the United Kingdom, you have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, including the right to cancel certain orders within the statutory cancellation period and the right to a refund for faulty goods. Nothing in these Terms affects your statutory rights as a UK consumer.

Returns and final sale. The Final Sale section above does not limit or exclude the statutory rights of UK consumers, including the right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the right to a refund, repair, or replacement for faulty goods under the Consumer Rights Act 2015. Please see our Return Policy for how UK returns work.

Disclaimers and limitations on liability. The Disclaimers and Limitations on Liability sections above, including the monetary cap of one hundred dollars ($100.00) and the exclusions of liability, do not apply to consumers in the United Kingdom. For UK consumers, we do not exclude or limit our liability where it would be unlawful to do so; this includes liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, and for breach of your statutory rights. Subject to the foregoing, our liability to UK consumers is limited to loss or damage that is a reasonably foreseeable result of our breach.

Indemnification. For UK consumers, any indemnity given under the Indemnification section above is limited to losses, damages, costs, and expenses that are a reasonably foreseeable result of your breach of these Terms.

Age. References above to “the age of majority in your state” are read, for customers in the United Kingdom, as 18 years of age.

UK store. Our UK store is located at 44 Chiltern Street, London W1U 7QP, United Kingdom.

Last Updated: 9/1/2026